Contact Wanted Win

How can support help?

Contact support when you need help with a forgotten password or a confirmation e-mail that has not arrived. We can also assist with verification, deposits and withdrawals, bonus questions, Personal Limits, cooling-off and self-exclusion.

Support can take complaints, help you request account closure and answer questions about payment methods available to you. Give enough detail for the team to understand the issue and check the relevant account activity.

How do you reach us?

Live chat and e-mail support are available 24/7. Send e-mail to [email protected] or start a live chat. Our frequently asked questions also cover common account and payment issues.

If you did not receive a confirmation e-mail, first check your spam, junk, promotions and other inbox tabs. Contact us through chat or e-mail if it is still missing. If you forgot your password, use the password reset option and follow the link sent by e-mail.

Closing your account

Tell support briefly why you want to close the account, and we will handle the request.

Making a complaint

Submit a complaint through support or the Complaints form. Include a clear description and any relevant documents so we can review the matter. We confirm receipt within one week and explain how the complaint will be handled.