Keep Play in Balance

Keep gambling as entertainment

Play for fun only. Gambling will not earn you a living, and it will not fix money troubles. Decide in advance how much time and money you can afford. If play begins to interfere with daily life or you spend more than you can afford, use the available controls and seek support.

Set Personal Limits

You can manage Personal Limits in your account. Deposit limits let you cap fiat deposits by day, week or month. They do not apply to cryptocurrency deposits. Loss limits restrict how much you can lose during a chosen daily, weekly or monthly period. Wager limits cap the amount you are prepared to stake, although they do not apply to sports betting. A session time limit displays a reminder when your chosen time is reached.

You may change a limit. A decrease applies at once. To raise a limit, confirm the change by e-mail and wait until your current limit of that kind has run out.

For help with limits, contact live chat or [email protected].

Take a cooling-off period

You can choose cooling-off for a set period. It applies to your account at once. While it is active, you cannot deposit and you receive no promotions, but you can withdraw your remaining funds.

Cryptocurrency deposits can still go through during cooling-off because of their decentralised nature. Keep that exception in mind before choosing this tool.

Choose self-exclusion

Self-exclusion can run for a set period or indefinitely. Your account is disabled at once and you receive no promotions. While the exclusion is active, you cannot make fiat deposits or withdraw through your account.

We can process a withdrawal manually if you ask us. All KYC checks must be complete before we do so.

Check your relationship with gambling

Answer these questions honestly.

• Have you felt that you should gamble less?
• Have comments about your gambling irritated you?
• Have you felt guilty about the way you gamble?
• Have you gambled early in the day to steady yourself or recover losses?
• Have you gambled to find money for debts?
• Has gambling made you neglect your own wellbeing or your family?
• Have you borrowed money or sold something so you could gamble?
• Has gambling affected your health?

If you answer yes to none of them, your gambling appears to be under control. If you answer yes to one, contact support for assistance. You can still seek help whenever gambling worries you, regardless of your answers.

Protect minors

Only players aged at least 18 may use our site. We may request proof of age, and an account may be suspended or permanently closed if satisfactory proof is not provided.

Parents and guardians can supervise online activity and use filtering tools, for example Net Nanny, CyberPatrol, GamBlock or Solid Oak Software. A bet blocker can also restrict access to gambling websites.

Find outside help

Independent support is available from these organisations.

• Gamblers Anonymous
• GamCare
• Gambling Therapy